Elmer DA Get Elmer

Support

Do you have a question, or have you found an error? Write to [email protected]. We usually reply within a few working days.

Updated 12 October 2026

A price is wrong

Tell us which charger it is (name or address), what price Elmer shows, and what it said at the charger. A photo is welcome. The prices come from the operators’ own data, so we also let the operator know if the error is on their side.

A charger is missing

Elmer shows the chargers that operators report to the Danish Road Directorate’s (Vejdirektoratet) National Access Point. If an operator is missing, it is usually because they do not yet share their data openly. Read more in where the prices come from.

The app does not use my location

Open Settings on your phone, choose Elmer and Location, and choose "While Using the App". Your location stays on your phone, see the privacy policy.

How to delete your data

In the app: Settings. Here you can reset learning and delete charging sessions. If you delete the app, everything is gone.
On the site: clear site data in your browser. See cookies.

App requirements

The app requires an iPhone with iOS 26 or later. CarPlay works in cars with CarPlay.

Contact

Email: [email protected]. Elmer is run by Allan Noer.